Job Details

Customer Service, Officer

Bayu Perdana, Klang, Selangor.

RM1,700 - RM2,000

Full Time


Main Responsibilities

JOB DESCRIPTION: 

  • Provides information to customers by verifying understanding of request; answering questions; offering assistance.
  • Collects revenue by receiving and recording payments.
  • Resolves billing problems by identifying the problem; explaining procedures; forwarding required adjustments.
  • Improves quality results by evaluating processes, recommending changes.
  • Accomplishes customer service and organization mission by completing related results as needed

JOB REQUIREMENT:

  • Desire to learn and pay attention to details.
  • Diploma/Advance Diploma/ Higher Graduate Diploma/ DVM/ DKM Level 4/ DLKM Level 5.
  • At least 1 year’s work experience as a Customer Service Operator or Office Clerk.
  • Experience working with MS Office, Excel/data programs attention to details confidentiality.
  • Informing Others, Verbal Communication, Resolving Conflict, Listening, Multi-tasking, Customer Service, General Math Skills, Promoting Process Improvement, Problem Solving, Thoroughness, Quality Focus.
  • Preferable Klang candidates.

 BENEFITS:

  • 5days Working Day (Flexible Working Arrangement)
  • 13th Month’s Salary as Incentive
  • Periodically, Salary Adjustment, Increment and/or Bonus
  • Opportunities for Promotion and New Roles
  • Leave (Maternity, Parental & Parent Anniversary Leave)
  • Claims (Medical, Meal, Transportation & Accommodation)
  • Company Event (Ramadan Iftar & Christmas Gift Exchange Celebration, etc)
  • Company Trip

WORKING HOURS:

  • 9:00am – 18:00pm (Monday to Friday)


Additional Info
Career Level
Officer
Years of Experience
1 year
Job Type
Full Time
Job Specializations
Customer Service
Qualification
Diploma
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