JOB DESCRIPTION:

1. Credit Risk Management & Policy Governance

Purpose: Protect company revenue by managing customer credit exposure.

Key Responsibilities:

• Develop, implement, and enforce credit control policies and procedures.
• Evaluate customer creditworthiness using financial statements, credit reports, and payment history.
• Set and review credit limits in line with risk appetite and business strategy.
• Monitor credit exposure and ensure compliance with internal controls and audit requirements.
• Recommend risk mitigation strategies (e.g., guarantees, deposits, insurance).

2. Accounts Receivable & Collections Management

Purpose: Ensure timely collection and healthy cash flow.

Key Responsibilities:

• Oversee daily AR operations and aging analysis.
• Monitor overdue accounts and drive effective collection strategies.
• Lead negotiations with customers on repayment plans where necessary.
• Escalate high-risk accounts and coordinate legal recovery actions when required.
• Maintain optimal Days Sales Outstanding (DSO) targets.

 3. Team Leadership & Performance Management

Purpose: Lead and develop the credit control team.

Key Responsibilities:

• Supervise, mentor, and evaluate credit control officers/executives.
• Set KPIs for collection efficiency and dispute resolution.
• Conduct training on credit risk assessment and compliance standards.
• Foster cross-functional collaboration with Sales, Finance, and Operations.

 4. Financial Reporting & Management Insights

Purpose: Provide data-driven insights to senior management.

Key Responsibilities:

• Prepare AR aging reports, bad debt provisions, and credit exposure summaries.
• Analyse trends in payment behaviour and recommend improvements.
• Support month-end closing, audit processes, and provisioning calculations.
• Present credit risk updates to senior leadership.

  5. Stakeholder & Customer Relationship Management

Purpose: Balance revenue growth with risk control.

Key Responsibilities:

• Work closely with Sales to align credit terms with commercial objectives.
• Communicate with key customers regarding payment expectations and disputes.
• Ensure dispute resolution processes are efficient to prevent delayed payments.
• Maintain strong relationships while enforcing company credit standards.

 JOB REQUIREMENTS:

• Bachelor’s degree in accounting, Finance, or related field. Professional certification (ACCA/CPA/CIMA) is a plus.
• 2–5 years of experience in accounts receivable and credit control.
• Proficient in ERP systems, financial reporting tools, and advanced Excel for aging reports and reconciliations.
• Strong experience in managing credit risk, reducing overdue accounts, and improving cash flow.
• Knowledgeable in credit policy implementation, credit limit review, and collection strategies to reduce DSO.
• Strong analytical and problem-solving abilities with sound financial judgment.
• Good communication and negotiation skills, with the ability to work closely with customers and internal teams to resolve payment issues.

BENEFITS: 

• 5days Working Day (Flexible Working Arrangement)
• 13th Month’s Salary as Incentive
• Periodically, Salary Adjustment, Increment and/or Bonus
• Opportunities for Promotion and New Roles
• Leave (Maternity, Parental & Parent Anniversary Leave)
• Claims (Medical, Meal, Transportation & Accommodation)
• Company Event (Ramadan Iftar & Christmas Gift Exchange Celebration, etc)
• Company Trip

WORKING HOURS:

• 9:00am – 18:00pm (Monday to Friday)